06 FAQ
How should I place the devices to get the best possible reception?
Please, check the instruction video for Device placement from this link.
As a main user, can I do something myself in the problem cases?
Please see a video about Seemoto system troubleshooting from this link.
As a main user, how do I replace a sensor?
Please look a video about replacing sensors from here.
How do I take Seemoto devices into use?
Please see video about Seemoto devices and how they are taken into use from this link.
How do I install EGW gateway?
Please see the instruction video from this link.
As a main user, how do I use access rights?
Please see the instruction video from this link.
I recieved an email with Seemoto user account information. What should I do to log in?
Please check the tutorial video about the first login from this link.
How do I check the temperatures and location of the transport?
Please check the tutorial video about checking temperature of the transport from this link.
How do I download a report e.g. in PDF format?
Please check the tutorial video about report downloading from this link.
How do I subscribe the report?
Please see the tutorial video about report subscriptions from this link.
How do I save the report?
Please check the tutorial video about report saving for own use from this link.
How do I define and handle alerts?
Please check the tutorial video about alert handling from this link.
How do I check the temperatures of the asset?
Please check the tutorial video about checking the temperatures from this link.
As a main user, how do I add a new asset?
Please look a short video about adding assets from here.
As a main user, how can I handle asset groups?
Please see a short video about asset modifications from here.
As a main user, how do I modify asset?
Please see a short video about asset modifications from here.
As a main user, how do I create a new user account?
Please see a short video about Seemoto User management from here.
How I can move TS-sensor and/or TS-logger from one location to another?
There is following options for moving TS-sensors and/or TS-loggers and their frames from one location to another. Option1: Reuse sensor frames 1.) remove sensor from sensor frame 2.) detach sensor frame and it's adhesive carefully using knife or ...
Can TS-loggers turning on accidentally / automatically?
Activation of TS-loggers is done by switch that controls sensor frame magnet location. Sensor status is automatically changed based on magnet location (and magnet proximity to Hall sensor). If sensors are stored on top of each other, sensor magnets ...
Can THS frames be used with TS and vice versa?
Older model of THS sensors (temperature-humidity, named "THS" in the sticker) have specific frames and they may not be mixed with TS frames. Due to magnet location within frame sensors with mixed frames do not work. These old THS frames are marked ...